Terms Of Service

1. Services NLS Consulting, LLC (“Coach”) provides professional business and life coaching services through its brand Pro Business and Life Coach. Coaching is not psychological counseling or therapy. The Coach serves as a business consultant and mentor, holding clients accountable for commitments made during the coaching process. Client success remains the sole responsibility of the client.

2. Session Procedures Client is responsible for initiating contact at the pre-arranged time for each scheduled session. Sessions may be conducted via telephone, Zoom, Google Meet, or other mutually agreed digital platforms. Mutually agreed times will be scheduled each month. Additional time beyond the scheduled session is available at $75.00 per 15-minute increment.

3. Digital Notetaking & Session Recording Sessions may utilize AI-powered digital notetaking tools to assist in coaching preparation, follow-up, and accountability tracking. Calls and video sessions may also be monitored or recorded for training and quality control purposes. Client will be informed prior to any recording. All recorded content and notes are subject to the same confidentiality protections outlined in Section 6.

4. Schedule Changes & Missed Sessions A minimum of 24 hours notice is required to reschedule or cancel any session. Missed sessions without 24 hours prior notice will be charged as regular sessions. Coach will also provide at least 24 hours notice when schedule changes are necessary.

5. Payment & Billing All prices are quoted in U.S. funds and are subject to change without notice. Monthly clients will be charged on the 28th of each month prior to the upcoming service month. Three-month clients will be charged in full at time of enrollment. Payments are processed securely through Stripe. NLS Consulting, LLC does not store credit card information.

6. Confidentiality All coaching sessions are completely private and confidential. Information shared during sessions regarding personal matters, businesses, and finances will be held in strict confidence. This obligation of confidentiality survives termination of this agreement.

7. Agreement Term & Cancellation This agreement remains in effect for a minimum of 90 days. After the initial 90-day period, client may cancel at any time with 30 days written notice. Portions of months used upon cancellation will be billed at the prevailing monthly rate at the time of cancellation. The contracted rate is guaranteed for six months of continual service from the contract date.

8. Refunds This is a 90-day minimum commitment. No refunds will be issued during the initial 90-day period. After the initial period, cancellations with proper 30-day written notice will not be charged beyond the notice period.

9. Privacy & Data Protection Client personal information collected during the coaching relationship will not be sold or shared with third parties except as required by law. Clients may request deletion of their personal data at any time by contacting Info@CheriAlguire.com. NLS Consulting, LLC complies with applicable state and federal privacy regulations.

10. Electronic Communications By engaging coaching services, client consents to receive communications via email, text, and digital platforms related to scheduling, billing, and coaching follow-up. Client may opt out of non-essential communications at any time.

11. AI Tools NLS Consulting, LLC may use artificial intelligence tools to assist in coaching preparation, session notes, and follow-up communications. No confidential client information will be used to train third-party AI models without explicit client consent.

12. Force Majeure Neither party shall be held liable for failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, illness, technology outages, or government-declared emergencies.

13. Right to Refuse Service NLS Consulting, LLC reserves the right to refuse service to anyone.

14. Dispute Resolution & Governing Law The parties agree to first make a good-faith effort to resolve any dispute through direct communication. If a dispute cannot be resolved informally, any claim related to this Agreement, the services, payments, performance, termination, or the parties’ business relationship will be resolved by binding arbitration rather than in court, except that either party may bring an eligible claim in small claims court in Polk County, Texas. This Agreement is governed by Texas law, and the arbitration will be seated in Polk County, Texas. Arbitration may be conducted remotely by video conference, telephone, or similar means, and any remote hearing will be deemed to take place in Polk County, Texas. For business-to-business matters, the parties will initially share reasonable arbitration costs unless the arbitrator decides otherwise, and the prevailing party may recover allowable fees and costs where permitted by this Agreement or law. Any court action permitted under this section, including small claims, emergency relief, compelling arbitration, or enforcing an arbitration award, must be brought in Polk County, Texas unless applicable law requires otherwise.

15. Acceptance By submitting payment or electronically acknowledging this agreement, client confirms they have read, understood, and agreed to these Terms & Conditions in full. Electronic acceptance carries the same legal weight as a handwritten signature.

NLS Consulting, LLC | 170 Rainbow Drive #7097, Livingston, TX 77399 | (949) 916-3289 | Info@CheriAlguire.com